how important is hair care

There are still a large number of hair extension user do not know how to take good care of the hair. Some people think they are professional on hair care but  they are acturally not. As a seller we are suffer from this issue take by some customer who do not know how to take care of hair because they will come to seller for compensation but we're really innocent to be responsible for this problem in such case. It make a huge difference for hair last time if you are not good at hair care. Here I will take one of my  client for example. One day my wholesale customer text me with 3 photo of her client’s feedback on my deep wave hair which is just wear for one week as below. To be honest I'm shocked to hear the bad feedback form customer since I never have tangle complaint before. But we as a vendor have the responsibity to listen to our customer.

Her client  said the hair is not feel good and tangle. I ask how her client take care the hair before I gave a judgement. Here is her reply

Aparently she's not a good hair carer. A professional hairstylist will suggest you tie up your extensions before sleep to aviod tangle.  If you keep grab the hair of course it will be boom up like the picture because that's just the feature of virgin hair but it will be return to natural conditon after you moisture. From our conversation I also got to know that this is not the first time her client have problem with hair, she said the last time she also have problem with hair but that hair is not from me but from other hair company which is also famous. So I can make a judgement now. This is not a tangle problem otherwise the hair can’t be separate apart like the picture. As you can see it’s just several strand hair flow up and look frizzy, apparently the user is not take good care of it. The tangle problem suppose to be like hair mess up and can’t even separate. She claim her client was just use the hair for one weeks and she doubt I was selling synethic hair to her. Come on! even the hair is synethic it shouldn’t look like this just for days' use if she did know how to take good care of hair.  I try to explain to her patiently about how important is haircare. No matter how I suggest how to take care hair she just not listen. Days later she got back to me and said the hair is good her client don’t know how to take care of it, she have check the hair quality of the return hair and she use it herself and find it good.

 Well I really don’t know what to say, but I think we can prevent such case, we want every of our buyer  know more about how to take care of our hair.

 Sweat and dirt cause tangles, so you should wash your hair regularly. 

Here we got summary of hair care

1.      Brush out your wig or extensions gently before washing. Use a anti-static comb with wide tooth to remove any tangles. Just use your fingers to brush through the hair if you are use curly hair.

2.      Shampoo your extensions:Slowly wet your hair while taking a shower. Use a mild shampoo,lather and grab your hair in a downward motion and grab . Do not rub or twist the hair while washing.(we suggest head&shoulders product which is made in China, perfect for elesis virgin hair)

3.      Wash your wig with a hair cleanser or mild detergent. Gently place your wig in a tub filled with cool water and allow the wig to soak for five to ten minutes. Rinse the wig with cool water when finished.

4.      Allow your wig to air dry by placing on a mannequin head so it will dry in its natural shape.(You can also use towel to absorb water if you don’t have a mannequin head) Do not brush your wig when it is wet.

5.      Brush your extensions or wig gently after washing. Using a soft-bristled brush or a wide-tooth comb, brush your hair two to three times a day to prevent tangles.(no nessary to brush frequently otherwise it’ll loose its wave or become frizzy like the above example)

6.      Spray the hair with a leave-in conditioner daily to help prevent tangles. You can also use a de-tangling product or silicon spray to help your hair extensions and wigs stay tangle-free.

7.      Tie your hair extension up when sleeping or exercising to prevent tangles. Wear a swimming cap when swimming. If you have a wig, you should remove it when sleeping, exercising or swimming when possible.(The hair will look frizzy if you don’t tie up when sleeping like the above example)

8.      Avoid heat, such as curling irons or hair dryers.  Do not blow dry your wig and use heat sparingly on hair extensions.

Above all is our suggestion for haircare to make the hair last for longer time, if you have more idea or request please feel free to contact us by email elesisvirginhair@gmail.com, phone +8615013139543(whatsapp), skype:Shirley33383